"I am writing this letter in appreciation for the
invlauable help on our ISO9001 certication preparation that Patrick Kinane provided during his visit to Aviation World Services,
May 3-6, 2010. Pat created a detailed and insightful analysis of our current readiness for certification. Hos
observations and opinions will ensure we make measurable strides toward our goals. Hos professionalism was well received
and respected as well. We look forward to his future visits as wel improve our systems and processes for the benefit
of our customers." R.M. Senior VP Government & Defense Systems
"Dr.
Patrick Kinane's article 'Social Norms and Ethics' is listed as one of the top ten viewed posts on Helium.com"
"It
was an educational pleasure working with Patrick Kinane in investigating our quality escape issues. I have learned a
useable root cause analysis methodology that we will be implementing in our airline." R.J. Managing Director QA
